FREQUENTLY ASKED QUESTIONS (FAQs)
GENERAL
Where are you located?
in:HAUS Wellness is located at Shop 2/18 Centennial Circuit, Byron Bay NSW 2481, in the Byron Bay Arts & Industrial Estate.
Free onsite and nearby street parking is available.
What is in:HAUS?
in:HAUS is a wellness + movement collective offering Pilates and movement, Self-Access sessions, private Pilates, infrared sauna, compression boots, studio hire, workplace wellness, private groups, workshops and events.
Who is in:HAUS for?
Everyone.
We're especially passionate about creating welcoming spaces for people who don't always feel comfortable in traditional fitness and wellness environments.
You don't need to be fit, flexible or experienced.
Come as you are. Move how you can.
SELF-ACCESS
What are Self-Access Movement Sessions?
A way to use the studio independently without attending a scheduled class or having an instructor present.
Stretch, practise Pilates, work on strength, move or reset at your own pace.
Is an instructor there?
No. Self-Access is an independent, unsupervised session.
What's included?
Mats and selected Pilates/movement props including balls, bands, blocks, bolsters, weights and small equipment.
Can I use the Specialised Pilates Appartus?
Specialised equipment including the Reformer, Wunda Chair and Cadillac/Trapeze requires prior approval.
Can I bring a friend?
Self-Access is for the person who has booked the session.
If you want to bring a group, teach, train clients or run an activity, please book Studio Hire.
How long is a session?
60 minutes, including setup, your session, pack-down and cleaning.
SAUNA + RECOVERY
Is the sauna private?
Yes. It's a private 1–2 person sauna.
How long is a sauna session?
45 minutes, with temperatures up to approximately 65°C.
Do you have a shower?
No.
What should I bring?
Water and a towel. Towels are available to hire for $5.
Can I book the sauna without doing Pilates?
Absolutely. You don't need to attend a class to use the sauna or compression boots.
Can I use the sauna if I'm pregnant or have a medical condition?
Sauna use isn't suitable for everyone. If you're pregnant or have a medical condition, check with your healthcare professional before booking.
What are compression boots?
A 30-minute recovery session using air-powered compression boots.
If you have a medical condition, injury, vascular issue or are pregnant, check with your healthcare professional before use.
STUDIO HIRE
Can I hire the studio?
Yes. We welcome wellness practitioners, movement teachers, workshops, events, creatives and content shoots.
How much is hire?
From $29/hour. Half-day, full-day and recurring hire options are available at discounted rates.
How many people fit?
Approximately 6-8 for movement and up to 10 seated.
Can I teach my own class?
Yes, subject to approval and appropriate qualifications, registrations and insurance.
Do I need insurance?
Relevant professional and public liability insurance may be required depending on your activity.
WORKPLACE + EVENTS
Do you offer workplace wellness?
Yes. We offer Pilates, Yoga, mobility, stretching, breathwork, sound healing, mindfulness and movement sessions.
Where can workplace sessions happen?
At your workplace, at in:HAUS or another suitable off-site location.
Can I book a private group?
Yes. We can create experiences for birthdays, hens, celebrations, team days, wellness days and private gatherings.
GROUP MOVEMENT CLASSES
Are classes beginner friendly?
Yes. Classes are open level and modifications are encouraged.
How big are classes?
Generally 6–8 people.
What should I wear?
Whatever you're comfortable moving in. Activewear isn't required.
What should I bring?
Water. Mats and standard class props are provided.
How early should I arrive?
5-10 minutes before class.
Can I attend if I'm injured or have a health condition?
Please let your instructor know before class. Modifications may be available, but in:HAUS services aren't medical care or physiotherapy.
BOOKINGS + POLICIES
Do I need to book?
Yes. Classes, private sessions, sauna, compression boots and Self-Access sessions should be booked in advance.
What is the cancellation policy?
Group classes require 4 hours' notice.
Private and semi-private sessions require 24 hours' notice.
Late cancellations and no-shows are non-refundable.
Do memberships have a lock-in contract?
No. Memberships can be cancelled with 14 days' written notice before the next payment date.
Do class packs expire?
No. Class packs and vouchers don't expire.
Do I need to complete a waiver?
Yes. A waiver is required before participating in classes, sessions, workshops, events and wellness services.